Judith NickersonThe Practical Home Handbook for Finding Odors, Decoding Fabrics, and Treating Stains

Support and refunds

Need a hand?

Questions or a refund? Just reply to the purchase email you got from Hotmart. A real person answers.

How to reach me

Reply to the purchase email you got from Hotmart. That is the one place I read, and you do not need an order number.

If your book has not arrived

This is the problem I hear about most, and it is usually a delivery issue. Before writing, check your spam folder and promotions tab. That is often where the message has landed.

If it is still missing, reply to the purchase email you got from Hotmart and I will send the files by hand.

Refunds

Every purchase has a 7-day money-back guarantee. To ask for a refund, reply to the purchase email you got from Hotmart within 7 days of buying. If a file will not open or a payment was taken twice, reply to the same email. Terms